Welcome to The Potter Bryant! I make all pieces with my own two hands, on my own wheel, fired in my own kiln, in my very own home pottery studio. Unless otherwise noted, all pieces are food, microwave, dishwasher, and oven safe. I use a variety of clays from white to dark chocolate. All glazes are lead free. Every piece I make holds a special place in my heart! I wouldn't sell anything that I wouldn't love to have and use every day in my own home.
Credit cards, Paypal, and Etsy gift cards accepted.
All pieces will be shipped within 3-5 days of receipt of payment. Shipping includes insurance up to $100 and you will be given a tracking number so you can track your package. Multiple pieces purchased will be combined into one box when possible, and shipping overages will be refunded.
Please keep in mind that boxes, packing materials, and postage are expensive. Pottery is fragile, and I want to be sure that my pieces get to their new homes safely. I take a lot of care with the entire process. The cost of packing materials for your purchase is taken into consideration when determining the shipping charge, and Etsy automatically calculates the USPS postage based on the box weight and dimensions.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If you don't love your purchase, all I ask is that you notify me immediately on receipt, package up the piece with the same care that was taken in getting it to you, and send it back to me within 7 days of your initial receipt. I'll be glad to refund you the amount of purchase, minus the shipping charges. I take a lot of care in packing up my pottery to get it safely to you, so if you need to return something to me, I ask that you do take the same care. Pieces returned damaged from return shipping will not be refunded.
Pottery is fragile, and I've gotten packing it safely down to a science...I haven't had one piece break on me yet! With that being said, in the very unlikely even that you receive your piece and it is broken, please notify me immediately on receipt. Then please take several photographs of the box as you received it showing any damage to the exterior, as well as several photos of the broken piece and send those to me. It is not necessary for you to return the broken piece to me. I will either refund you the total amount plus shipping, or allow you to chose another piece that is currently available at the same cost as your original purchase - your choice.
If you would like to send one of my pieces as a gift to someone, I will be happy to do that for you! IMPORTANT - Please be sure to enter the gift recipient's address as the shipping address prior to submitting your order. I am only able to ship to the address you specify during check out. You have the ability to add or change the shipping address during check out, so if you are sending something as a gift, PLEASE USE THAT PERSON'S ADDRESS instead of your own. I am unable to change the shipping address once you make your purchase!
Unfortunately, I am unable to accept any custom orders or wholesale accounts.